Refund policy

FAQ & Shipping Information


Shipping Times

  • Live Sale tumblers ship within 5–7 business days after the event.
  • Custom orders are started in the order they are received. Turnaround times may vary depending on current order volume and demand.
  • current turn around time for customs is 4-8 weeks . 

Handmade Products


All tumblers are handmade by me with care and attention to detail. Because each item is handcrafted, slight imperfections may occur and make each tumbler unique.

If you order a glitter tumbler, please keep in mind that I work in a glitter-filled craft room. While every effort is made to ensure a flawless finish, an occasional piece of glitter may find its way onto your cup.

Order Policies

  • Orders are processed and shipped in the order they are received.
  • All orders ship via USPS or UPS.
  • No refunds, cancellations, or exchanges. All sales are final.

Questions or Concerns?
Please email wildleoparddesigns@gmail.com and include your order number so I can assist you as quickly as possible.

Thank you again for supporting Wild Leopard Designs. Your support means the world to me!